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Outbound sip routers maintenance - Monday 23rd August 2010, 23:00 - 23:59 (BST)

Affecting VoIP Overview We plan to update sip routers traffic handling for internal purposes. Customer Impact No calls will be affected, since the maintenance will be done on a single redundant host at a time. Planned activity We will enable new...

Published 23 Aug 2010 17:28 by Darren McCarthy

Filed under: VOIP, 2010
Planned 21CN Broadband Network Maintenance - Thursday 19th August 2.00am-6.00am

When's this work happening? Early tomorrow morning, 19th August. What does it affect? The routing of broadband traffic across BT Wholesale's network. How long will it take? Up to four hours. What does the work involve? We have received...

Published 18 Aug 2010 13:26 by Darren McCarthy

Filed under: 2010, Network
Planned 21CN Broadband Network Maintenance - Wednesday 18th August 2.00am-6.00am

When's this work happening? Early tomorrow morning, 18th August. What does it affect? The routing of broadband traffic across BT Wholesale's network. How long will it take? Up to four hours. What does the work involve? We have received...

Published 17 Aug 2010 14:12 by Darren McCarthy

Filed under: 2010, Network
Upgraded Managed Client Server

We are pleased to announce our fully upgraded Managed Client service. The service has been upgraded to the latest MS code base running on Windows 2008 R2 sever. This service is now fully compatible with Windows 7.

Published 15 Aug 2010 10:57 by Darren McCarthy

Filed under: 2010
DNS Servers–Emergency Outage

When's this work happening? Early tomorrow morning, 8th August. What does it affect? The routing of all traffic across Sits network. How long will it take? Up to 20 mins. What does the work involve? We will be resetting the DNS servers Am I likely...

Published 6 Aug 2010 12:16 by Darren McCarthy

Filed under: Message Servers, E-Mail, VOIP, HelpDesk, Web Site, 2010, Network
Planned 21CN Broadband Network Maintenance - Friday 6th August 2.00am-6.00am

When's this work happening? Early tomorrow morning, 6th August. What does it affect? The routing of broadband traffic across BT Wholesale's network. How long will it take? Up to four hours. What does the work involve? We have received notice...

Published 5 Aug 2010 10:25 by Darren McCarthy

Filed under: 2010, Network
Planned 21CN Broadband Network Maintenance - Thursday 5th August 2.00am-6.00am

When's this work happening? Early tomorrow morning, 5th August. What does it affect? The routing of broadband traffic across BT Wholesale's network. How long will it take? Up to four hours. What does the work involve? We have received notice...

Published 4 Aug 2010 10:16 by Darren McCarthy

Filed under: 2010, Network
Planned 21CN Broadband Network Maintenance - Tuesday 2nd August 2.00am-6.00am

When's this work happening? Early tomorrow morning, 2nd August. What does it affect? The routing of broadband traffic across BT Wholesale's network. How long will it take? Up to four hours. What does the work involve? We have received notice from...

Published 2 Aug 2010 18:00 by Darren McCarthy

Filed under: 2010, Network
Issue with logging into portal

If you have been experiencing issues with logging onto the portal then please clear your internet browser caches. http://www.stafford-itservices.co.uk/wikis/techtips/clearing-cache-and-cookies.aspx and this should clear your problem. Thanks

Published 1 Aug 2010 17:17 by Darren McCarthy

Filed under: HelpDesk, Web Site, 2010, Network
Planned 21CN Broadband Network Maintenance–Wednesday 28th July 2.00am-6.00am

When's this work happening? Early tomorrow morning, 28th July. What does it affect? The routing of broadband traffic across BT Wholesale's network. How long will it take? Up to four hours. What does the work involve? We have received notice from...

Published 27 Jul 2010 12:05 by Darren McCarthy

Filed under: 2010, Network
Planned Network Maintenance - Tuesday 27th July 10.00am-12.00pm

When's this work happening? Tomorrow morning, 27th July. What does it affect? The routing of broadband customers' Internet traffic. How long will it take? About two hours. What does the work involve? To facilitate growth of the network we will...

Published 26 Jul 2010 10:12 by Darren McCarthy

Filed under: 2010, Network
Planned 21CN Broadband Network Maintenance - Friday 23rd July 2.00am-6.00am

What does it affect? The routing of broadband traffic across BT Wholesale's network. How long will it take? Up to four hours. What does the work involve? We have received notice from our suppliers about a period of planned engineering works...

Published 22 Jul 2010 9:28 by Darren McCarthy

Filed under: 2010, Network
Planned 21CN Broadband Network Maintenance - Wednesday 14th July 2.00am-6.00am

When's this work happening? Early tomorrow morning, 14th July. What does it affect? The routing of broadband traffic across BT Wholesale's network. How long will it take? Up to four hours. What does the work involve? We have received notice...

Published 13 Jul 2010 10:02 by Darren McCarthy

Filed under: 2010, Network
Broadband Connectivity Issues

This is an update to yesterday evening's post regarding a Major Service Outage at the Manchester node. This may have caused connectivity and authentication problems for people in the North West of England. We are glad to advise that service has been...

Published 1 Jul 2010 3:26 by Darren McCarthy

Filed under: 2010, Network
Telephone Routing

We are experiencing issues in routing some calls through our VOIP platforms we will let you know more information as we progress this issue.

Published 1 Jul 2010 3:07 by Darren McCarthy

Filed under: VOIP, 2010

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SiTs - In-House Systems

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Outbound sip routers maintenance - Monday 23rd August 2010, 23:00 - 23:59 (BST)

Planned 21CN Broadband Network Maintenance - Thursday 19th August 2.00am-6.00am

Planned 21CN Broadband Network Maintenance - Wednesday 18th August 2.00am-6.00am

Upgraded Managed Client Server

DNS Servers–Emergency Outage

Planned 21CN Broadband Network Maintenance - Friday 6th August 2.00am-6.00am

Planned 21CN Broadband Network Maintenance - Thursday 5th August 2.00am-6.00am

Planned 21CN Broadband Network Maintenance - Tuesday 2nd August 2.00am-6.00am

Issue with logging into portal

Planned 21CN Broadband Network Maintenance–Wednesday 28th July 2.00am-6.00am

Planned Network Maintenance - Tuesday 27th July 10.00am-12.00pm

Planned 21CN Broadband Network Maintenance - Friday 23rd July 2.00am-6.00am

Planned 21CN Broadband Network Maintenance - Wednesday 14th July 2.00am-6.00am

Broadband Connectivity Issues

Telephone Routing